How do I create an inspection report?
Call up the relevant model of your project and select the "Report" button in the top bar of the software. Then you can make your desired settings and the report will be created automatically.
How can I sign my inspection report with the blockchain?
Call up the model in question and select the "Report" button in the top bar of the software. Then check the "Blockchain" box and export the report.
Can I download my project to my PC and use it offline?
No, Twinspect® is a web-based platform and projects cannot be downloaded to the desktop.
Which internet browser can I use to launch Twinspect®?
You can use Twinspect® in any internet browser, but we recommend using Google Chrome or Microsoft Edge.
Which annotations are included in the inspection report?
The inspection report contains all annotations made in the original 2D images of the object.
My project is not loading. Why?
If your project does not load, it is possible that one of the following error sources is present:
- You are using the wrong browser à We recommend Google Chrome or Microsoft Edge.
- Bad internet connection
- Expired license period à If the license period of the project has expired, contact us at email@example.com and we will help you.
- Lack of authorization for the project
- Too high quality for the used device à If it is due to the used device, lower the quality of the model a bit so that it can be displayed without problems.
If there is none of the mentioned error sources, contact us at firstname.lastname@example.org and we will help you!
On which devices can I use Twinspect®?
We recommend using Twinspect® on a PC or laptop. However, you can also use the software on a smartphone or tablet (Android and IOS). Pay special attention to the use of a suitable browser.