Support

Support

How can I contact Twinsity for problems, questions or comments?

You have two ways to contact us:
1) you can send an email to our customer support
or
2) you can contact us via this link, log in or register, and create a ticket about your concern.

 

How long does it take to get a response to my request?

We will respond to your inquiry or request within 12 hours.

 

Is my data stored privately and securely?

Yes, your data is stored securely and encrypted in Europe on the AWS Cloud and Microsoft Server.

 

Are there any demo projects?

Yes, you can request a free demo project on our website www.twinsity.com.

 

Is there a free trial of the software?

Yes, you can request a free trial of Twinspect® at sales@twinsity.com or on our website www.twinsity.com. The trial has a duration of 30 days, 3 users per project and a maximum data size of 100 gigabyte.