FAQ
Project Management
How and where do I upload my model? To upload your model, follow the link to get to our user portal. There, click on the "Create" button and follow our wizard that will guide you through the steps of the upload process. Can I share my projects with ...
Support
How can I contact Twinsity for problems, questions or comments? You have two ways to contact us: 1) you can send an email to our customer support or 2) you can contact us via this link, log in or register, and create a ticket about your concern. How ...
Model
Which photogrammetry software can I use to export my model? We support the following photogrammetry softwares: Metashape from Agisoft ContextCapture from Bentley RealityCapture from Capturing Reality Can I change the model after it has been uploaded? ...
TWINSPECT®
How do I create an inspection report? Open the relevant model from your project. Press the "Report" button in the top bar of the software. Adjust your desired settings and the report will be created automatically. How can I sign my inspection report ...
Account
How do I register with Twinsity? The link will take you to our user portal. Click on the "Sign In" button to sign into your existing account. You can also register a new account by clicking "Create an account". Please enter all information within the ...